Noetic support

Help & Support

Answers to common questions, and a look at how real people use Noetic. Can't find what you need? Get in touch.

Frequently asked questions

Is Noetic available on Android?

Currently, Noetic is available on Web and iOS. An Android version is on our roadmap, but the Web app works beautifully on mobile browsers in the meantime.

What is Enno?

Enno is Noetic's AI assistant, built directly into your workspace rather than living in a separate tab. Because it sits alongside your projects and notes, it can work with your actual content: summarise last week's meeting notes, turn bullet points into a structured outline, draft a report conclusion from your findings, or generate ten content angles from a brief. You can ask it to write first drafts of almost anything — scripts, essays, emails, executive summaries — and to help you think through what's missing from a plan. Most people find it has the biggest impact on the starting-from-blank problem.

How does billing work in Noetic?

Noetic offers monthly and annual subscriptions, managed securely through the Apple App Store or Google Play. You'll see current pricing and any trial details in the app before you subscribe, and Apple or Google will bill you directly.

Can I use Noetic on multiple devices?

Yes. Your Noetic account syncs across all devices. The web app works on any browser including mobile, and the iOS app is available on iPhone and iPad.

How do I cancel my subscription?

You can cancel any time from your device's subscription settings — on iPhone or iPad, go to Settings → [your name] → Subscriptions; on Android, open the Play Store → Payments & subscriptions. If you subscribed directly through our website before we moved to in-app purchases, contact us via our contact page and we'll help you cancel.

How do I delete my Noetic account?

First cancel any active subscriptions. Then open the Noetic app, log in, tap your profile icon to open Settings, scroll to the bottom, and select Delete account. You can find the full instructions on our account deletion page.

Can I delete specific data without deleting my account?

Yes. You can manage the individual sections of your Noetic workspace and delete tasks, notes, events, or projects separately. Deleting one of these items permanently deletes that data from the database without deleting your whole account.

I have a question that isn't answered here. How do I get in touch?

Drop us a message via our contact page. A real person reads every message and we aim to respond within one business day.

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Real users, real workflows

How people actually use Noetic

Three people. Three very different contexts. The same app.

Martin

Internal Auditor

Martin runs between six and eight active audits at any given time, each for a different part of the same organisation. Before Noetic, he kept a patchwork of spreadsheets and email threads that told him what was outstanding — but never quite the full picture at a glance.

Each audit client now lives in its own Project Workspace. Within it, tasks track fieldwork steps: evidence requests sent, responses received, draft sections under review, sign-off outstanding. Because every task has a status and a due date, Martin can open Noetic on a Monday morning and know — without digging — what needs attention that week across all eight engagements.

The bigger shift has been in how he uses Enno. At the end of fieldwork, he pastes his key findings into a note and asks Enno to draft the audit conclusion. He doesn't use the output verbatim — professional judgement still sits with him — but having a structured first draft in under a minute means he spends his time reviewing and refining, not staring at a blank page.

He also uses Enno to generate executive-level summaries for group clients. Where three separate audits touch the same business area, Enno helps him pull the thread together: consistent language, clear status indicators, a coherent narrative the audit committee can actually read.

"I'm not replacing the audit work — I'm eliminating the scaffolding overhead that used to eat an hour before I could even start."

Sashi

Psychology student and hobbyist

Sashi is in her second year of a psychology degree and manages her study alongside a handful of things she actually cares about: learning Japanese, urban photography, and working through a growing reading list. She uses the Noetic web app exclusively.

Each module is a project. Inside it: lectures to review, readings to complete, assignments broken into drafting, editing, and submission stages — each with its own due date. When deadlines cluster together (as they always do before Christmas and Easter), she can see the crunch coming days in advance rather than realising on the evening before.

The hobby projects get the same treatment. Her Japanese learning project has weekly vocabulary tasks, grammar exercises, and a note where she logs new phrases. The photography project has shoots planned, edits in progress, and a growing archive of notes about compositions she wants to try.

What makes Noetic worth it for Sashi is that both lives — academic and personal — sit in the same place. She checks it once and knows everything. Enno earns its keep during essay season. She gives it her lecture notes, a rough argument, and a word count, and asks for an outline. The outline is rarely perfect, but it breaks the paralysis of starting from nothing. She has also used it to summarise long academic papers into the points most relevant to her argument, which saves real time during the literature review stage.

"Having my uni deadlines and my hobbies in one app sounds like a small thing, but it means I actually use it instead of ignoring it."

Laura

UGC content creator

Laura started taking paid content briefs about four months ago. It started as one client, then two, then suddenly five — each with their own deliverables, revision rounds, and deadlines. Managing it in WhatsApp messages and a notes app was fine at one client. It was not fine at five.

Each client is now a Project in Noetic. Within each project, she tracks the full lifecycle of a deliverable: brief received, concept drafted, filming, first edit, client review, final cut, posted. Tasks move through those stages with due dates attached. When a client asks where their content is, she knows the answer in three seconds.

She uses Enno heavily in the early creative stages. Given a product brief, she asks Enno to generate ten possible content hooks targeting a specific audience. Most of them are mediocre, but two or three are usually good enough to spark something she would not have thought of alone. She also uses it to draft scripts — not as finished copy, but as a framework she rewrites in her own voice.

What she has noticed is that Enno speeds up the part of the work that used to feel most draining: starting. Coming up with the angle, writing the first line, figuring out how to open a fifteen-second video. She still does all the creative work, but she does it with less of the blank-screen anxiety that used to precede it.

"Before Noetic I had a WhatsApp message with a list of what I owed people. Now I feel like I'm actually running something."

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